Terms & Conditions

Effective Date: 03rd October 2025

These Terms and Conditions apply to all the products that we sell through our website www.teavine.store. By accessing, browsing, or purchasing products from this website, you agree to be bound by these Terms and Conditions.

1. Introduction

Teavine (www.teavine.store), based out of 3-10-20/40, Gokhale Nagar, Ramanthapur, Hyderabad, Telangana, India, is a website (the “Website”) operated by Chasilery Private Limited (the “Website Owner”). The Website Owner, including subsidiaries and affiliates (collectively referred to as “we,” “us,” or “our”), provides the information and services on this Website to visitors (“Visitors,” “you,” or “your”) subject to these Terms, our Privacy Policy, and any other applicable policies or notices.

By using this Website or transacting through it, you acknowledge and agree that you have read, understood, and accept these Terms and Conditions in full. This Agreement is made between you and the Website Owner.

Teavine is a registered trademark of Chasilery Private Limited. All rights, content, logos, designs, and trademarks are protected under Indian and international intellectual property laws.

For any queries, please contact us at teavine@chasilery.com.

2. Website Availability

Teavine may suspend or modify the Website at any time for maintenance, upgrades, or operational reasons, without prior notice.
Teavine reserves the right to terminate your access if we suspect illegal, unauthorized, or policy-violating use.
Any action taken by Teavine under these circumstances, including legal proceedings, shall be final and binding.

3. Eligibility

You are at least 18 years of age.
You are legally capable of entering into binding contracts.
You comply with all applicable laws in India regarding the use of the Website.

4. Orders, Pricing, and Payment

All prices on www.teavine.store are in INR and inclusive of GST.
Prices are subject to change without notice.
Placing an order constitutes an offer to purchase, which is subject to acceptance by Teavine.
Credit/debit card transactions must be authorized by the cardholder. Teavine assumes no liability for fraudulent transactions.

5. Delivery & Shipping

Teavine products are shipped only within India.
Delivery timelines may vary; orders are usually processed within 5 working days after payment confirmation.
Teavine is not liable for delays due to incorrect address details or courier service issues.

6. Returns, Refunds, and Cancellations

Cancellations are allowed within 24 hours of placing the order.
Refunds are processed via the same payment method used for purchase.
Returns and replacements are allowed for damaged or defective items only, subject to verification by Teavine.
To request a return or replacement, contact teavine@chasilery.com within the applicable timeframe, attaching images of the product and packaging.

7. Product Information & Health Disclaimer

All Teavine products are carefully prepared and claimed allergen-free, as indicated on the label.
Images are for aesthetic purposes only.
Statements regarding health benefits have not been evaluated by the FDA.
Products are not intended to diagnose, treat, cure, or prevent any disease.
Children, elderly, or individuals with health concerns should consult a physician before consuming Teavine products.
Consumption is at your own risk.

8. User Obligations

Provide accurate, complete, and current information when placing orders or registering on the Website.
Update your information promptly if there are changes.
You agree not to misuse the Website, including sending malicious, offensive, or unlawful content.
You agree to indemnify Teavine and Chasilery Private Limited against any loss, liability, or damages arising from misuse.

9. Intellectual Property

All content, images, logos, text, and other material on www.teavine.store are the exclusive property of Chasilery Private Limited.
No material may be copied, reproduced, or commercially exploited without prior written permission.
Teavine is a registered trademark of Chasilery Private Limited.

10. External Links

Links to third-party websites are provided for convenience and are not controlled or endorsed by Teavine.
Use of external websites is at your own risk.

11. Disclaimers and Limitation of Liability

Teavine does not guarantee the accuracy, reliability, or completeness of information on the Website.
To the maximum extent permitted by law, Teavine disclaims all liability for direct, indirect, or consequential losses arising from use of the Website or products.
Liability is strictly limited to the purchase price of the product.

12. No Commercial Use

The Website is for personal, non-commercial use only.
Users may not copy, distribute, or exploit content, products, or services for commercial purposes without written consent.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

14. Modifications

Teavine may modify these Terms, policies, or notices at any time.
Continued use of the Website constitutes acceptance of the latest Terms.

15. Severability

If any provision is deemed unenforceable, it shall be treated as pro non scripto, and the remaining provisions remain in effect.

16. Contact

For questions, comments, or concerns, contact teavine@chasilery.com.

Terms & Conditions