Privacy Policy

Privacy Policy

Effective Date: 03rd October 2025

1. Introduction

Welcome to www.teavine.store, operated by Chasilery Private Limited (“we”, “us”, or “our”) under the brand Teavine. We are committed to protecting the privacy of our visitors and customers. By accessing or using this website, or purchasing any products, you agree to the practices described in this Privacy Policy. This Privacy Policy applies only to information collected through www.teavine.store and does not apply to any external websites linked from our site. We encourage you to review the privacy policies of any third-party websites you visit. Note: This Privacy Policy may be updated at any time without prior notice. Your continued use of our website constitutes your acceptance of any changes. Please review this policy periodically to stay informed.

2. Personal Information We Collect

To provide you with a seamless shopping experience, we collect certain personal information, including but not limited to:

• Contact Information: Name, email address, phone number, shipping and billing address.
• Account Information: Username, password, and account preferences.
• Payment Information: Credit/debit card details, UPI, or other payment methods.
• Order Information: Purchase history, product preferences, and delivery instructions.
• Demographic Information: ZIP/postal code, country, and other optional data you provide.
• Third-Party Recipients: If you send a gift via our platform, we collect the recipient’s name, email, and address for order fulfillment purposes only.

We use this information solely to process your order, provide customer support, and improve our services.

3. How We Use Your Information

We may use your information for purposes including but not limited to:

• Processing and fulfilling orders, including shipping and delivery. 
• Sending confirmations, invoices, and updates related to your purchases. 
• Responding to customer service inquiries and requests. 
• Sending newsletters, promotions, and product updates (with your consent). 
• Administering contests, sweepstakes, or special programs you participate in.
• Detecting, preventing, and addressing fraud, security issues, or illegal activity.
• Analyzing trends and improving our website functionality and user experience.

You may opt out of marketing communications at any time by clicking the “Unsubscribe” link in emails or contacting us at teavine@chasilery.com.

4. Sharing Your Information

We respect your privacy and do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: Third-party vendors assisting in order fulfillment, delivery, payment processing, or marketing. 
• Legal Requirements: Where required by law, court order, or government authority. 
• Business Transfers: In connection with mergers, acquisitions, or sale of assets, under strict confidentiality obligations. 

All service providers are authorized to use your information only to perform services for www.teavine.store and are prohibited from using your information for other purposes.

5. Cookies and Tracking

We use cookies, web beacons, and similar technologies to:

• Enhance website functionality and user experience. 
• Analyze traffic and usage patterns. 
• Personalize offers, recommendations, and advertisements. 

You may manage or disable cookies through your browser settings; however, certain features of the website may be limited if cookies are disabled.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data during transmission using SSL technology. 
• Secure storage of personal and payment information. 
• Restricted internal access to authorized personnel only. 

While we strive to protect your data, no system is completely secure, and by using the website, you acknowledge and accept this risk.

7. Data Retention

We retain your personal information as long as your account is active or as necessary to provide our services. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion or modification of your personal information by contacting teavine@chasilery.com. We will respond within 10 business days.

8. Your Rights

• Access, correct, or delete personal information we hold about you. 
• Opt-out of marketing communications. 
• Request that we instruct our service providers to delete your data. 

Certain legal obligations may prevent us from deleting information if it is required to complete transactions, comply with regulations, or detect security threats.

9. Third-Party Services

Our website may contain links, widgets, or plugins from third-party platforms (e.g., social media, payment gateways, or ad networks). These third parties may collect data independently, and their privacy practices are governed by their own policies, not www.teavine.store

• Behavioral Ads & Retargeting: Third-party ad networks may use cookies or web beacons to show targeted advertising. Opt-out requests can be sent to teavine@chasilery.com. 
• Social Media Widgets: Facebook®, Instagram®, Pinterest®, and Twitter® integrations may collect your data as per their privacy policies. 

10. Legal Disclosures

Teavine may disclose personal information to comply with legal obligations, enforce terms of use, investigate fraud, protect our rights or safety, or respond to government requests. In the event of a merger, acquisition, or sale, we will notify users of any changes to the ownership of personal information.

11. Consent

By using www.teavine.store, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. We may update this policy from time to time without prior notice. Changes will be posted on the website and take effect immediately upon posting.

12. Jurisdiction

This Privacy Policy is governed by the laws of India, and any disputes arising from it are subject to the exclusive jurisdiction of the courts in Hyderabad.